Privacy Policy

At Bissolve, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bissolve.com or engage with our services. Please read this policy carefully.

1. Information We Collect

We may collect the following types of information:

• Contact information – name, business email address, and company name submitted through our contact form or booking system.
• Usage data – pages visited, time spent on pages, scroll depth, clicks, and other interaction data collected automatically via Google Analytics.
• Device data – browser type, operating system, IP address, and referring URLs.
• Communications – messages or inquiries you send us directly.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule meetings.
• Deliver and improve our services.
• Understand how visitors use our website so we can make it better.
• Send relevant updates or follow-ups (only where you have given consent or there is a legitimate business interest).
• Comply with applicable legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyse website traffic and user behaviour. This includes Google Analytics (GA4), which sets cookies to collect anonymised usage data. You may disable cookies through your browser settings; however, some features of the site may not function correctly as a result.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• With trusted service providers (e.g. Google Analytics, calendar scheduling tools) who assist us in operating our website, under strict confidentiality agreements.
• When required by law or to protect our legal rights.
• With your explicit consent.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Contact form submissions are kept for a reasonable period to allow us to follow up on business enquiries.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing of your data.
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us at hello@bissolve.com.

7. Third-Party Links

Our website may contain links to third-party websites (e.g. LinkedIn, Instagram, Facebook, X). We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

8. Security

We implement reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:

Bissolve
Email: hello@bissolve.com
Website: www.bissolve.com